Over 1,000 trusted customers route their cargo through Cargonet. Here's what they say about working with us.
“Account set up this week and first booking received — really impressed with the quote and booking service so far. We will happily start to reach out to you more.”
You gain 100% of our airfreight. Great team, great service from quotation to book, to fly. We will always continue to work with you guys.
I am very impressed with the efficiencies of your team, be it quotes, reservations, ops or admin — really friendly, knowledgeable, interested and helpful people. I love being able to deal with people, the personal touch, it's quite refreshing compared to the somewhat android neutrality of the online world. It is always great to meet and talk with freight professionals — I love the knowledge and passion that shines through, please keep it up!
We started working with the team at Cargonet in August 2020 and the service that they have provided has been second to none. The sales team are prompt in replying with rates and offering a variety of options and associated costs. The bookings and ops teams are just as prompt with the bookings, copy docs and processing the jobs — even when we make it tough on them at times, they always manage to resolve. Using Cargonet has taken the pressure off and made our working lives much easier.
I have been working with Cargonet since the conception of our new airfreight division at LHR. They are professional, always willing and very proactive in their approach to our business. They do all of our documentation and customs entries with speed and accuracy and their pricing is always competitive. Their attention to detail has allowed me to concentrate on other aspects of the business whilst in knowledge and comfort that operationally, we are in safe hands!
Over the years there have been a few wholesale agents. What we find different about Cargonet is their personal service — you're not 'just another booking.' They have high attention to detail, staff checking and readiness to assist when they are needed. Nothing seems too much trouble. Steve has trained his staff to a high level; they are good, friendly staff you can trust to do a good job, allowing peace of mind, which is important in this sometimes stressful industry.
Great team, great service — Louise and the internal team are always available to assist. Massive compliments to Wayne, Stef and the team who go above and beyond.
We love Cargonet and are so glad we found you recently. The team are always helpful, approachable and willing to listen to market rate levels needed. Your operations team are a dream to work with.
Having come from a wholesale background, previous experiences with other wholesalers have been less than overwhelming. Cargonet have an almost old-fashioned style to customer service which is rare to say the least. Over the last two years they have continued to show that good customer service and competitive pricing in a difficult and challenging market does make the difference. From initial sales pricing through to booking, documentation, customs and operations, Cargonet have provided a consistent and reliable service.
We use Cargonet most days covering Air, Road and Courier shipments and the level of service from Steve and his team is second to none. They also assist us with our Cross Trade movements from anywhere in the world to Nigeria on a door-to-door basis, offering a one-stop-shop solution. When required, Cargonet are on hand to assist with the smooth transition of transhipments through LHR. Cargonet continue to be a strong and reliable partner.
We have worked with Cargonet for a number of years and have found their services to be one of the best in the industry. Cargonet have provided us with solutions to requirements that have been difficult to overcome, always meeting tight time scales and providing excellent customer feedback. Information regarding localised customs and procedures has been forthcoming, resulting in prompt resolutions to unforeseen circumstances. A trusted supplier providing dedicated services efficiently.
Set up your account in minutes. Our team will have you quoting the same day.