Reviewed within 1 working day · Secure & confidential
Frequently asked questions
Who is eligible to apply for a credit account?
Any UK-registered freight forwarder or logistics company can apply. We review each application individually — even if you're a newer business, we encourage you to apply and our accounts team will be in touch.
How long does the approval process take?
Most applications are reviewed within one working day. You'll hear from your Account Manager by email once a decision has been made.
What credit terms are available?
Standard accounts are offered on 30-day payment terms. Specific terms are confirmed once your application has been assessed by our accounts team.
Is my information kept confidential?
Yes. All information submitted is encrypted and used solely for credit assessment purposes. We do not share your details with third parties.
Can I update my account details after approval?
Yes — just email our accounts team at any time and they'll update your records. Contact details are below.
Need more help?
Our accounts team are happy to answer any questions before you apply.